Sometimes a connection may be lost with your Strava account and Training Tilt and your activities may no longer be syncing through to your account.

There are a few things you can try to reset the connection.

Course of Action 1 - Disconnect and Reconnect in TT

Step 1 Disconnect in Training Tilt

First while logged in to the web version of Training Tilt, go to User settings from the top right-hand menu.

Now scroll down to the Connections section and disconnect your Strava account

Step 2 Reconnect in Training Tilt

Now carefully follow the steps to reconnect your Strava account again as outlined in our document here

Next time you complete an activity and upload it to Strava it should sync to your account.

If this still does not work then follow the next course of action

Course of Action 2 - Disconnect in TT and in Strava

You should only attempt this course of action if the previous course of action failed after completing a new workout and uploading to Strava.

Step 1 Disconnect in Training Tilt

First while logged in to the web version of Training Tilt, go to User settings from the top right-hand menu.

Now scroll down to the Connections section and disconnect your Strava account

Step 2 Disconnect in Strava

Login to your Strava account on the web version and navigate to "Settings" then "My Apps" or just go to this settings page https://www.strava.com/settings/apps

Find the Training Tilt app and click "Revoke Access". Note if you have more than one Training Tilt app listing this is because you may have an account with more than one Training Tilt coach. In this case, contact Training Tilt support before revoking access.

Step 2 Reconnect in Training Tilt

Now carefully follow the steps to reconnect your Strava account again as outlined in our document here

Next time you complete an activity and upload it to Strava it should sync to your account.

If neither of these strategies work please contact Training Tilt support and we can look into your specific issues in more detail.

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