If you are using the Stripe payment gateway for your customers membership/payment plans you can manually switch a customer from one plan to another.

For example a customer might want to be upgraded from an online membership to a one on one coaching plan, or downgrade from one on one coaching to an off season online membership plan.

Currently customers can not change their own payment plans but a coach can do this for them.

For an in depth guide see our new support article on the topic.

You can also now click on the customers identifier and the subscription identifier to see the details directly inside your Stripe account.

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